Shipment information check illustration

GIA PHU EXPRESS · SHIPPING INSTRUCTIONS

International Shipping Guides

Actual Checklist of information, packaging, weight, method and contents that need to be checked before handover.

Advice for your shipmentCoordinate delivery

Clear information

Compare data and ranges before sending.

Suitable options

Consider by cargo and destination.

Prepare proactively

Know what to do before handing over.

Direct communication

Call or send product photos via Zalo.

Gia Phu staff checking and packing cargoGia Phu staff wrapping bulky cargo for protection

Gia Phú
Express
Come along
your shipment
BE ACTIVE BEFORE SENDING

Prepare shipment clearly before sending

Actual Checklist of information, packaging, weight, method and contents that need to be checked before handover.

Clearly understand your needs before choosing

Goods type, destination and desired time form the basis of consultation.

Easy to exchange, easy to start

Send photos and questions directly to Gia Phu via Zalo.

PRACTICE GUIDE

Select the content you need

Air freight illustration

01 · INSTRUCTIONS

Guides by Destination

Select destination route to view shipping context; Any specific conditions still need to be checked by shipment.

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Pre-shipment product check illustration

02 · INSTRUCTIONS

Guides by Item Type

The product team decides which data, packaging and contents need to be inspected.

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Sea freight illustration

03 · INSTRUCTIONS

Guides by Shipping Method

Air and Sea are two options that need to be considered according to priorities, scale and actual data.

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04 · INSTRUCTIONS

Shipping Resources

Explain logistics in practical terms, linked to the data customers need to prepare.

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Pre-shipment product check illustration

05 · INSTRUCTIONS

Packing Guide

The aim is to secure goods, prevent impact and leaks, and keep labels readable.

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Package measurement illustration

06 · INSTRUCTIONS

Shipment Weight and Dimensions

A quotation requires the actual weight and all three dimensions of the fully packed parcel.

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07 · INSTRUCTIONS

Prohibited & restricted goods

Acceptance depends on the goods, route, shipping method and regulations applicable when checked.

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08 · INSTRUCTIONS

Tax & customs

Taxes and declaration requirements depend on the destination, goods, value and documentation.

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Air freight illustration

09 · INSTRUCTIONS

Air or sea freight

Compare transit time, shipment size, cargo characteristics and collection/delivery coverage.

Read instructions →

Illustration of checking goods before sending

10 · INSTRUCTIONS

Compensation Terms

View conditions and compensation levels by product group and shipping method; Download the original PDF of GPE.

View terms →

BEFORE HANDOVER

Checklist final confirmation

One pass helps avoid missing information and having to repackage.

Gia Phu staff checking and packing cargo01

1. Send information

Provide shipment data or support needs.

Gia Phu staff wrapping bulky cargo for protection02

2. Check

Compare goods types, routes, methods and related requirements.

Gia Phu staff preparing a protective wooden crate03

3. Recommended

Advise on suitable options based on confirmed data.

Gia Phu Express team

EXCHANGE WITH GIA PHU

Have someone check each step with you.

Not sure how the goods need to be packed or which option to choose? Send photos, package specifications and delivery address. Gia Phu will exchange according to your actual shipment.

ANSWER BEFORE SENDING

Frequently asked questions

Is it possible to confirm the price right on the page?

No. Costs need to be checked according to goods type, weight, size, route and actual plan.

How is shipping time determined?

The schedule depends on the method, departure point, destination and processing conditions of each shipment. Gia Phu will check before confirming.

If it is unclear whether the goods will be received?

Please send product name, ingredients or image. Gia Phu will check before you pack and hand over.

Shipment information check illustrationA blue Gia Phú Express delivery vehicle
COSTS & CONDITIONS

Look up surcharges before sending goods

View surcharges by item, air or sea and applicable compensation conditions.

POST OFFICE NETWORK

Meet Gia Phu near you

192 Tran Ba Giao, An Nhon Ward, Ho Chi Minh City. See more offices, warehouses and contact points in the Post Office Network.

Ready for your next shipment?

Send information so Gia Phu can advise on a suitable plan.