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SHIPPING GUIDE · PHILIPPINES

Warehouse pick-up or home delivery in the Philippines: what needs to be confirmed before sending?

Distinguish between receiving at the warehouse and delivering to a private address in the Philippines; Checklist of delivery point, recipient, contact and fees need to be confirmed.

The Gia Phú Express office and vehicle fleet
Pictures of actual operations at Gia Phú Express.
In this article
  1. If the option is to receive at the warehouse
  2. If need delivery to private address
  3. Fixed charge according to actual range
  4. Pickup in Vietnam also requires separate confirmation
  5. When you want to change the receiving method mid-trip

“Goods arrive in the Philippines” and “Goods arrive at the recipient's home” are two areas that need to be distinguished. Before choosing a service, you should finalize the final delivery location with the recipient.

If the option is to receive at the warehouse

Ask for the correct warehouse address, contact point, how to confirm package readiness and information to present upon receipt. Don't come just because you see the goods have arrived in the Philippines. The package may not be ready for handover.

The recipient needs to know the package number and size to proactively choose the appropriate vehicle when confirmed. If you ask someone else to receive it on your behalf, ask in advance the application procedure; I don't automatically infer that anyone who has the package code will receive it.

If need delivery to private address

Provide verbatim address, phone, recipient name and building information when available. Thanks to Gia Phú to check the delivery scope of the plan and related fees. This article does not commit itself to delivering to all addresses throughout the Philippines.

If the destination has specific entrance regulations, reception hours or unloading locations, notify in advance. Those notes help check coordination, don't turn themselves into an included service.

Fixed charge according to actual range

Point to be clear Content to ask
International route Where does the level being reported end?
Domestic delivery Does it apply to the receiving address? Is the fee included?
Responsibility to pay Which payment does the sender or receiver pay?
Receiving coordination Who to contact, what information to keep?

You should not compare a price to the warehouse with a price to the house and then just choose the lower number. Ask both sides to describe the same scope before comparing.

Pickup in Vietnam also requires separate confirmation

If you want to pick up the goods at the place of delivery, provide the address, package number, packaging status and delivery time. Ask about support areas and fees when applicable. A pickup service does not mean free pickup everywhere or pickup at any time.

For large packages, state access status and loading requirements if any. Only schedule a handover after the receiving focal point has responded.

When you want to change the receiving method mid-trip

Send a request through the batch processing channel, with the code and desired new option. Ask if the change can be made at the current step and what the cost and time impact will be. Don't take a submission request as confirmation that the change is complete.

Read how to provide address and how to read quotes. Closing out the scope of delivery in writing helps both the sender and receiver prepare properly.

Need to check a shipment to the Philippines?

See route information and price list at Gia Phú Express shipping page to the Philippines. You can call 097 186 7777 or message Zalo for exchange according to actual package.